Contact
At Scolora, we're always glad to hear from you. Whether you have a question about your order, need help choosing the right tool for your hair, or simply want to share some feedback, our team is here to help. The quickest way to reach us is by email at info@scolora.com.
Company Details
Scolora is a trading name of Elexora LTD, registered in England and Wales under company number 16850968.
Address: 17 Bibsworth Rd, London N3 3RR, United Kingdom
Email: info@scolora.com
Phone: +44 7988 518177
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
We do our best to reply to your email within 1–2 business days.
Frequently asked questions
What payment methods do you accept?
We accept major debit and credit cards, plus Apple Pay, Google Pay, Shop Pay, PayPal, and Klarna where available. Every payment is processed securely.
How long will my order take?
Shipping is free across the UK, and most orders arrive within 7–10 business days. Full timings are in our Shipping Policy.
Where do you ship?
We ship within the United Kingdom only.
What is your return policy?
You can return an unused item in its original packaging within 30 days. See our Refund & Return Policy for the full process.
How do I reach you?
Email info@scolora.com, Monday to Friday, 9:00 AM – 5:00 PM (GMT). We reply within 1–2 business days.